Knowledge Base:  
Is it really important to send my feet measurements?
Last Updated: 02/02/2016
Yes! We can't stress enough how important this is. For our Return Policy to be valid, it is crucial that you send the measurements first. Although you may have provided a regular shoe size in your order, (e.g. 8) that size alone does not guarantee the fit of your shoes. If you do not send in the measurements - consequently deciding to order a standard size - and it turns out that the shoes do not fit well, the Return Policy will not apply. Please, refer to our Measurements Guide for further information.

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