We guarantee that any purchase you make will be 100% safe. Although we never intend to have an incident of credit card fraud, if unauthorized charges are made to your credit card as a result of doing business with us you will pay nothing. Safe Purchase Guarantee ensures your comfort when buying shoes on the Jorge Nel Dance Designs website.

When you order, we ask for an address, credit card number and expiration date. Jorge Nel Dance Designs' secure server takes all confidential information and encrypts it during transmission, which ensures your information remains private and protected.

We will not sell, rent or loan identifiable personal information to any third party. The only information we may share is non-personal, summary or aggregate customer data with partners or third parties.

For exchanges we will charge the same credit card for the purchase total of the new item(s). We will honor all promotions used toward your original purchase and will ship the new item(s) to you free of charge.

We always appreciate your business. If you'd like to provide feedback about Jorge Nel Dance Design's website or recommend a way we can improve the shoe buying experience, contact us.